FAQs

  • We specialize in custom upholstery, repairs, and replacements for a wide range of items including truck seats, tractor seats, boat covers, winterfronts, kitchen chairs, and other furniture. If it’s fabric- or vinyl-covered—we can likely help.

  • Yes, we ask that all product drop-offs be pre-arranged by email or phone. This helps us prepare for your item and avoid unnecessary delays.

  • You can email us photos of your item, a brief description of the work needed, and your contact info. We'll review it and get back to you with an estimate as soon as possible.

    quote@sewline.ca

  • At this time, we do not offer pickup or delivery. All items must be brought to and picked up from our shop by appointment.

  • Turnaround varies depending on the project size and our current workload. Smaller repairs may take a few days, while full upholstery jobs can take a few weeks. We’ll provide an estimated timeline when your job is booked in.

  • No problem! We’ll make note of any missing hardware during intake and let you know if anything needs to be replaced or ordered.

  • We carry a wide variety of materials and will do our best to match your original. In some cases, exact matches may not be possible, but we’ll offer close alternatives for your approval before proceeding.

  • Some larger or custom jobs may require a third deposit, especially if special materials need to be ordered. We’ll let you know when booking.

  • Absolutely! Visit our Gallery page or follow us on Instagram @sewlineupholstery to see examples of past projects.

  • At this time, we do not offer mobile or in-home services. All work must be brought to our shop. If you're unsure how to transport your item, feel free to contact us—we’re happy to offer guidance.

  • Yes, you're welcome to provide your own fabric or vinyl. We’ll need to inspect it first to ensure it’s suitable for the project. Please note that we are not responsible for flaws or performance issues related to customer-supplied materials.

  • Yes! We offer fabric consultations, in-home consultations for an additional fee, and the option to work with our in-house designer for redecorating projects. We also create mood boards and digital renderings using tools like SketchUp and Revit to help you visualize your space. In addition to residential work, we can assist with restaurant and commercial design projects. While we don’t handle full-scale renovations or construction, we’re happy to recommend trusted local contractors and collaborate with your existing team or designer to bring your vision to life.

  • Great question! In general, it’s worth recovering if the piece is well-made, has sentimental value, or fits perfectly in your space. Solid frames (especially hardwood), quality craftsmanship, and unique or vintage design are all good signs. If you're unsure, we’re happy to assess the item and give you honest advice about whether reupholstering is a good investment or if replacement might be more cost-effective.

  • It depends. Custom upholstery may cost more than some mass-produced furniture, but you're investing in higher-quality materials, personalized design, and craftsmanship built to last. If your piece has a solid frame or sentimental value, recovering it can often be a smarter long-term choice than buying new, especially if the new item isn't made to the same standards.

    There’s also a major environmental benefit: reupholstering keeps furniture out of landfills and reduces the demand for mass production, which often involves lower-quality materials and higher carbon footprints. Choosing to recover supports sustainability and helps reduce waste.